Apartment industry services: temp and permanent staff, training, marketing, shops
Apartment industry services: temp and permanent staff, training, marketing, mystery shops, new and distressed property lease-ups, custom consulting, live and web-based training programs
Keywords: apartment marketing, apartment staffing, apartment consulting, apartment training, apartment mystery shop
Interview Q&A
How long have you been in business?
Full House Marketing was founded in 1995 and has been located in downtown Farmington for over 20 years. We have moved locations 4 times for expansion, finally purchasing a historical home-turned-office along Grand River in 2007. It's the Full House house.
What is your primary product or service?
Temporary Staffing services for the Apartment Industry - plus placement, marketing, training and mystery shops.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
The owner, Leah Brewer, started in this industry over 30 years ago. She followed her vision in offering support and partner services to the industry she loves.
How do you differentiate yourself from other businesses in your category and area?
We are the largest niche staffing company serving residential property management because of our impeccable service, above and beyond expectations. Our internal motto to our team emphasizes that it's not enough to just satisfy our clients, we must: Delight the Client.
How many locations do you have and do you have plans to expand?
We have offices in downtown Farmington, Grand Rapids (serving mid and West Michigan), Raleigh and Charlotte, NC. These expansions have happened organically, and we are continually open to new opportunities and locations.
Provide detailed directions to your location
We are located in downtown Farmington, 1 block West of Farmington Road, on the North side of Grand River, across from the Farmington City offices. We are located on Oakland Street which can is the first street West of the Grand River/Farmington intersection, and also the first street north of the intersection....accessible from either direction. Our front porch overlooks the War Memorial. Parking is in the rear of the Full House house.
What type of payments do you accept?
We invoice in a traditional manner and accept traditional company checks as payment
Which areas do you service?
Staffing and Placement: Michigan and Ohio
Training: nationally
Marketing: regionally
Who owns your company or runs daily operations?
Leah Brewer is our founder and owner; she is known as "The Leasing Queen". Kathleen Beagan-Miller, VP, oversees daily operations.
What are your hours of operation?
Mon-Fri 9-6, but someone is usually in the office earlier and later.
What is the best compliment anyone can give you?
"You helped launch me into a career in property management, and I'm still working in the industry"
What is your favorite quote or Bible verse?
Psalm 37:4
Delight thyself also in the Lord: and he shall give thee the desires of thine heart.
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